Frequently Asked Questions

What are your hours?

A. You can order from us online 24 hours a day 7 days a week. Please send a detailed Email with the designs you wish to order and we will get back to you immediately

B. If you prefer not to do an on-line order you can phone it in. We are here Monday – Saturday 7.00 a.m. – 3:30 p.m. EST. One of our friendly customer service representatives would be happy to take your order

What is your contact phone number?

Our phone number is + 91 94452 68832

What is your email address?

For our wholesale site, our email address is: weddinghankies@hotmail.com

How do I find the pricing of your products?

Our website does not contain pricing information. Kindly contact us by email or telephone and we will send the Pricing of our products

Do you accept rush orders?

We are happy to do rush orders. Please contact us by email and we will advice you the expected ship date

Can Kedma Laces and Textiles custom embroider handkerchiefs for me?

We offer monogramming services on all handkerchief styles

I have a specific design I want. Can you Custom Make the Handkerchiefs for me?

We are delighted to Custom Make Handkerchiefs based on your Design. You can send a picture, photo or a sample and we will be delighted to make it for you!

Can you change the size of the handkerchief?

Yes we can change the size of the handkerchief to meet your specifications

Can you change the color and Design of the embroidery?

Yes we can change the color and even the of the Embroidery for you.

What is your Shipping Policy?

All in stock items are shipped the next business day after you place your order. We pride ourselves on Fast Delivery! If something is out of stock and will take more than 1-2 days to ship, we will contact you and advise you of the expected ship date

Do you ship Internationally?

Orders are shipped by DHL, Fed Ex,EMS Speed Post (USPS Priority Mail); rates are based on the weight of the order. Let us know the full shipping address and we will send a quote for your approval before proceeding with the order. Our quote will include order total, shipping costs, time in transit and payment instructions.

Can I use my own FedEx account for shipping costs?

Yes, you can. Just supply us with the number and we will be able to ship your package to you using your account

Customer is responsible for all applicable government taxes, duties, custom fees and/or broker fees

Do you send printed catalogues?

As our product inventory is constantly evolving to keep up with the trends, Kedma Laces and Textiles does not carry a print catalog. We feature all of our products on our website

What is Kedma Laces and textiles commitment to customer service?

Kedma Laces and Textiles is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email at weddinghankies@hotmail.com

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